Application for Employment / Independent Contractor

Applicants are considered for all positions regardless of race, ethnicity, religion, gender, national origin, age, disability, sexual orientation, citizenship, marital or veteran status, or the presence of a non-job related medical condition or disability.

Please complete the entire application, even if you are submitting a resumé (upload a resumé after completing the application).

Personal Information

Availability

Standard Business Hours 7AM - 11PM EST

Include hours of availability BASED ON EASTERN STANDARD TIME (EST).

Select ANY (if open schedule availability), OR include available hours below:

Education

High School

College

Other

Employment History

List your three (3) most recent employers, starting with the most recent. You will also have the option to upload a resume upon submitting the application.

Last or present employer

Previous employer

Previous employer

Call Center Experience

Please circle years of experience in each of the following areas as they relate to the CALL CENTER environment:

Sales
0
1
2
3
4
5+
Customer Service
0
1
2
3
4
5+
Virtual Agent
0
1
2
3
4
5+
Supervisor
0
1
2
3
4
5+
Trainer
0
1
2
3
4
5+
Management
0
1
2
3
4
5+
Quality Assurance
0
1
2
3
4
5+

Please check all that apply based on your professional experience:

Webinar Training
Self-Paced Virtual Training Programs
Participation in Focus Groups
Supervisor Support via Instant Messaging/Chat
Computer Proficiency with Multiple Windows/Websites
High Volume Inbound Phone Activity (ie., 60-80 calls per day)

Please check all that apply based on home office:

Dedicated phone line that meets the following requirements: A telephone line that you can dedicate for your use while working, and that you can use while also accessing the Internet. Please note, this phone line will not be available for personal household use during your shift hours. The telephone must be a corded traditional telephone. No cordless, cellular/wireless or VoIP phones using another ISP (Vonage, CallVantage, etc.). No Call Waiting. No Voice Mail
Subscription to a reliable, high-speed, hard-wired, bi-directional Internet connection. DSL or Cable with rates of at least: Downstream: 2 Mbits/sec and Upstream: 512Kbits/sec (0.5Mbits/sec). No satellite or wireless Internet Service. Internet Explorer 9 (must have IE9 downloaded, not IE10)
Headset compatible with dedicated phone line
Quiet, comfortable and ergonomically safe furniture and office set-up

By signing this application I am confirming that all information provided is true to the best of my knowledge and that I meet the technical and phone requirements listed. I am aware that upon review that if these requirements are not valid I will be terminated from employment and/or Independent Contractor status. In consideration of my employment, I agree to conform to the practices, rules, and regulations of the Company and my employment and compensation can be terminated at-will, with or without cause, and with or without notice, at any time, at the option of either the company or myself.